Frequently asked questions

WHAT IS STROBOSCOPIC TRAINING?


Stroboscopic training is a style of training that can help enhance sensory skills. The VIMA REVs incorporate stroboscopic lenses to improve sensory and sensory-motor skills. It does this by taking away varying amounts of visual information, forcing an athlete to be more efficient with the limited, decision-making information that he or she is provided. This powerful tool forces an athlete to, “keep their eyes on the ball” and ultimately, “slows the game down.”




HOW SOON WILL I SEE RESULTS?


With certain skills, you may notice improvement in as little as 10-15 minutes of training. As a general guide, on-field improvement should be achieved in no more than three weeks.




HOW LONG SHOULD I TRAIN?


We recommend training for 15-20 minutes a day, 3 times a week in order to see a noticeable difference in performance.




WHAT HAPPENS IF I STOP TRAINING?


It varies from athlete to athlete. Some athletes may experience a decrease in skill and success, while others may maintain their performance gains.




WHY IS VISION SO IMPORTANT FOR ATHLETES?


Vision is the guiding sense for most human performance. Vision has most often been taken for granted by athletes, parents, coaches and trainers. But awareness of vision as a key component to performance is growing. Vision goes far beyond visual clarity ( 20/20), which is termed “sight.” Visual information of the world around us is transmitted from the eyes to the brain through approximately 2.2 million nerve fibers. After processing visual and other sensory information, decisions are made resulting in a visually guided motor response. I.e. jumping, catching, hitting or shooting. Simply stated, our visual system strengthens the “where” ( location) and “when” ( timing) of human performance. Of the 2.2 million nerve fibers leading from the eyes to the brain, nearly 10% go to non-sight areas, mostly effecting balance and stability. Decades of research has shown that (1) athletes “see” differently than non-athletes, ( 2) visual performance varies by sport and even by position, and ( 3) visual skills are trainable to influence sport performance.




IS THERE RESEARCH TO SUPPORT STROBOSCOPIC TRAINING?


VIMA REV stroboscopic training is based on numerous published, peer-reviewed studies. These studies have been conducted by some of the country’s most respected institutions.




WHAT MAKES THE REV BETTER THAN OTHER STROBE TRAINING SYSTEMS?


See product pages for specific feature call-outs. Impact-resistance and ballistic rating, unique flicker rates, custom-tinted lenses, built-in Bluetooth and sealed, water-resistant components are all unique to the REV system.




SHOULD I SEE AN EYE DOCTOR FIRST?


To use the REV, you don’t have to see an eye doctor first. For optimal training benefits though, visual clarity should be addressed. The REV app includes a Static Visual Acuity screening that will trigger a referral for a comprehensive vision exam, if needed. In that case, please find a doctor who is trained to address the higher visual and environmental demands of athletes and their activity.




WHAT IS THE RISK IF I AM SUSCEPTIBLE TO SEIZURES?


All of the settings on the REV are slower than the range of seizure-inducing flicker rates; however, you should not use the REV if you are susceptible to seizures.




WHAT IF I BEGIN TO EXPERIENCE LIGHT-HEADEDNESS OR MOTION SICKNESS SYMPTOMS WHEN USING THE REVS?


Due to the disruptive nature on visual perception, occasionally individuals will experience subtle symptoms of motion sickness. You should stop stroboscopic training when such symptoms are first experienced. By training shorter durations, more frequently, these symptoms often dissipate by desensitizing the visual system. Once this happens, you’ll be able to lengthen training sessions.




WHAT IS THE BATTERY LIFE?


You should expect 8+ hours of battery life from a full charge




WILL THE GLASSES FIT ME?


The REVs are one size fits all. The strap can be adjusted to fit any head size, and the bayonet temples can bend and flex as needed to fit.




DO YOU HAVE A WARRANTY POLICY?


The VIMA product is warranted to be free of defects in materials or workmanship, under normal use, for a period of one year from the date of purchase. This limited warranty excludes damage resulting rom improper care or handling, accidents, modifications, unauthorized repairs, normal wear, or other causes which are not defects in materials or workmanship. If you product is defective, email customerservice@vima.com . If there is a covered defect, the product will be replaced (if available) or issue a full refund.




IS THERE A RETURN POLICY?


VIMA has a 30 Day Satisfaction Guaranteed Return Policy. If you are unsatisfied with your purchase of a product for any reason, you have 30 days from the date of purchase to request a full refund. In order to qualify for a refund, certain conditions must be met. To view a list of these conditions, check out the “Return Policy and Warranty” section of our Warranty page.




HOW DO I RETURN MY STROBES?


To return your device and receive a refund, you must obtain a Return Merchandise Authorization (RMA) from the manufacturer, VIMA (www.vima.com). To request an RMA, please contact our support team at customerservice@vima.com.




HOW DO I PAIR MY STROBES WITH THE APP?


Go to the App Store or Google Play and search for VIMA REV. Open the app. Create a VIMA REV app account or login with your username and password. Check to make sure your iOS or Android device Bluetooth settings are turned on. Select USE YOUR REV on the app home screen. Turn on your REVs by pressing the [M] button on the device. The app will display a list of REV serial numbers in range. Read the 8-digit serial number on the inside of the frame near the temple, and select that serial number to pair. The app will pair with the REVs and transition to the REV CONTROLLER.




CAN I REMOTE CONTROL MORE THAN ONE PAIR OF GLASSES SIMULTANEOUSLY?


At this time, no. However, you will find that it is easy to switch back and forth between multiple REVs. While connected to one pair of REVs on the REV CONTROLLER app screen, simply press the <- to see the list of serial numbers in range. The REV you are currently connected to is highlighted; tap a different serial number to switch remote control to a different REV.




MY APP IS NOT DETECTING MY GLASSESS--WHAT IS GOING WRONG?


First, ensure your Bluetooth® settings on your mobile device is turned on. Your REVs are most likely paired to another mobile device. To make your REVs available to pair with any device, while your REVs are already turned on, press and hold [+]. While still holding [+] press and hold [M] until the LCD Display reads “WR” for wireless reset. Your REVs are now available to pair with any mobile device. If you still are unable to pair, try closing out of the app and restarting, or reach out to mike.cavers@yahoo.com.




I'M SEEING A "REV NOT DETECTED" MESSAGE--WHAT IS GOING WRONG?


Remote control is limited to the range of the Bluetooth® signal. When the wearer goes out of range and disconnects from the app, the app will notify you of a lost connection. Should the REV user come back in range of the Bluetooth® signal, the app will automatically reconnect and remote control functionality can resume. Alternatively, the connected REV may have been powered down locally–turn the REV back on and the app will reconnect.




WHAT ARE THE TERMS OF SERVICE?


TERMS OF USE This website is owned and operated by Strobe Training Arizona, LLC ( “we,” “our,” or “us”). Please read these Terms of Use carefully before using this www.strobetrainingarizona.com site. By using this site, you are agreeing to these Terms of Use. If you do not agree with any of the Terms of Use below, do not use this site. Strobe Training Arizona reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms of Use at any time and you agree to be bound by such modifications, alterations or updates. Regardless of changes in these Terms of Use, personally identifiable information will never be used in ways materially different than stated in these Terms of Use without first providing you a meaningful opportunity to opt-out or prevent that use. PRIVACY POLICY For a complete explanation of our online policy regarding information collected and submitted to our site, please see our Privacy Policy. SUBMITTED INFORMATION Information submitted to Vima is used to contact the users about services on our sites such as special events, special offers, and product updates. LINKS TO OTHER WEB SITES This site contains links to other websites which may be operated by Strobe Training Arizona or by third parties not affiliated with us. Any links are provided as a convenience for you and as an additional avenue of access to information contained herein. We have not reviewed all the information on every linked third-party website. As such, inclusion of a website link should not be viewed as an endorsement of the content of the linked site. Strobe Training Arizona is not responsible for any losses, damage or other liability incurred as a result of your use of any site not affiliated with us. TRADEMARKS, COPYRIGHTS AND RESTRICTIONS This site is controlled by Strobe Training Arizona, 2737 E. Arizona Biltmore Circle, #28, Phoenix, AZ 85016. Telephone: 917-562-2792. 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To the fullest extent permissible pursuant to applicable law, Strobe Training Arizona disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Strobe Training Arizona does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, nor that the server that makes them available is free of viruses or other harmful components. Strobe Training Arizona does not warrant or make any representations regarding the use of or the results of the use of the materials in the Strobe Training Arizona website( s) in terms of correctness, accuracy, reliability, or otherwise. You, and not Strobe Training Arizona, assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. 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WHAT IS THE PRIVACY POLICY?


PRIVACY POLICY Strobe Training Arizona, LLC or its affiliated entities are the sole owners of the information collected on the www.strobetraining_arizona.com site, and will not sell, share, or lease such information to others in ways different from what is disclosed in this statement. PERSONAL IDENTIFICATION INFORMATION We are the sole owners of the information available through the site. We will only collect personal identification information from users if they voluntarily submit such information to us. We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our website, register on the website, follow the blog, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate, name and email address. Users may, however, visit our website anonymously. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities. NON-PERSONAL IDENTIFICATION INFORMATION We use third-party analytics tools to help us measure traffic and usage trends for the Services. These tools collect information sent by your device or our services, including the web pages you visit, add-ons, and other information that assists us in improving the services, such as your web request, internet protocol address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the services, domain names, landing pages, and pages viewed. We may also collect similar information from emails sent to our users which then help us track which emails are opened and which links are clicked by recipients. 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LOG FILES We use Internet Protocol ( “IP”) addresses to analyze trends, administer the sites, track a user’s movement, and gather broad demographic information for aggregate use. IP addresses may or may not be linked to personally identifiable information. SHARING We do not sell, trade, or rent personal identification information to others. We may share aggregated demographic information with our business associates. This information is not linked to any personal information that can identify any individual person. We may use an outside fulfillment company, but it does not retain, share, store, or use personally identifiable information for any secondary purposes. We may use or require the assistance of another party to provide specific services. When a user signs up for these services, we will share names or other contact information that is necessary for the other party to provide these services. These other parties are not allowed to use personally identifiable information except for the purpose of providing these services. LINKS The www.strobetraining_arizona.com site may contain links to other sites. Please be aware that Strobe Training Arizona is neither responsible nor liable for the privacy practices or lack of such practices of such other sites. We want our users to be aware of this when they leave our sites to visit linked sites. We encourage our users to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by and/or through www.strobetrainingarizona.com site. SECURITY We take reasonably appropriate precautions on the www.strobetraininigarizona.com site to protect our users’ information. Our users’ information collected by us, not just the sensitive information mentioned above, is maintained and secured in our offices. Only employees who need the information to perform a specific job ( for example, marketing professional or a database specialist) are granted access to personally identifiable information. Employees are kept up-to-date on our security and privacy practices. Finally, the servers that we use to store personally identifiable information are kept in a secure environment. SERVICE & SITE UPDATES We send users who have opted to receive our notices site and service announcement updates such as the launch of new products, promotions or new sections or features added to the Strobe Training Arizona website. We communicate with the users to provide requested services and to respond to various inquiries and issues using e-mail or direct mail. Please see our Choice and Opt-out section below. CHOICE AND OPT-OUT Users who opted to receive e-mail announcements and notifications but who no longer wish to receive such updates from us or our business associates may opt-out to avoid receiving these communications by following the unsubscribe instructions contained within each communication. Users also have the opportunity to opt-out of receiving special promotions and offers, or from involvement in focus groups, or may request that their personal information be removed completely from the Strobe Training Arizona website list. CHILDREN Strobe Training Arizona is very sensitive to children’s privacy issues and does not associate cookie data with personal information about children. Strobe Training Arizona encourages parents and guardians to supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers. These tools can prevent children from disclosing their name, address, and other personal information online without parental consent. It is Strobe Training Arizona’s policy that visitors under 13 years of age should not submit any information on the www.strobetrainingarizona.com site without parental consent. CONTACT US If you have any questions, comments or concerns regarding this privacy policy or Strobe Training Arizona practices please contact us at: Strobe Training Arizona, 2737 E. Arizona Biltmore Circle, #28, Phoenix, AZ 85016. Telephone: 917-562-2792. Email mike@strobetrainingarizona.com. This privacy statement is effective as of 05/2018. NOTIFICATION OF CHANGES We will use information in accordance with the privacy policy under which the information was collected. If we change our privacy policy, we will post those changes on our website so that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we will disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by e-mail. Users will have a choice whether we may use their information in this different manner.





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